MyAgency
February 6, 2023

Reapit enhances digital engagement with launch of MyAgency for estate agency customers

Reapit is today pleased to announce the launch of MyAgency, a client app available 24/7 for estate agency clients, designed to help agencies win more business by providing their clients with a first-class digital experience.

The MyAgency app is fully integrated with Reapit’s award-winning AgencyCloud platform and provides estate agents with a web app for buyers, sellers, landlords and tenants to digitally engage with their agency at any time. MyAgency is a white labelled solution so that all the branding within the app is the agencies own, it can be accessed via an app or used via a web browser on any device.

MyAgency offers a fully transparent sales and tenancy journey for estate agencies, lettings agencies, and property managers and their clients, from speeding up sales and tenancy progression to reducing unnecessary calls and administration. The MyAgency app promotes digital engagement between agents and their customers via functionality such as document upload, meter reading submission, balance checking, offer management, and works order management.

This added functionality further empowers and supports estate agencies to provide a personal service when and where it’s most effective and to own the relationship with their clients, as whether they are a buyer, seller, landlord or tenant, customers will enjoy a convenient digital experience. It also gives agents a selling point to win and retain more business.

The launch of the MyAgency app comes at a time of accelerating digital transformation within the property industry. Consumers in the housing market often face uncertainty throughout the sales and lettings lifecycle. Consumers are increasingly looking for dynamic, digital engagement tools that can provide quick and efficient communication between themselves and their agent. MyAgency fulfils this requirement with its detailed sales and tenancy progression tracker and 24/7 access to provide transparency and peace of mind.

Sarah Dearden, UKI Regional CPO, Reapit, said: “I am very excited to be able to offer the MyAgency app to Reapit customers following a strong beta program that has proven the advantages of the app for our estate agency customers and their clients. The digital transformation of the property industry has progressed rapidly during the Covid pandemic and that resulted in consumers increasingly demanding innovative and dynamic tools for digital engagement that will enable them to track their sales or lettings progression and engage with their agency at the time that best suits them.”

“The digital transformation of the property industry has progressed rapidly during the Covid pandemic and that resulted in consumers increasingly demanding innovative and dynamic tools for digital engagement that will enable them to track their sales or lettings progression and engage with their agency at the time that best suits them.”

Mark Armstrong, Global CEO, Reapit said: “Reapit customers have a platform that is continuously improved to deliver the functionality needed to adapt to changes in the marketplace and to drive the success and growth of our customers every step of the way.”

“Reapit customers have a platform that is continuously improved to deliver the functionality needed to adapt to changes in the marketplace and to drive the success and growth of our customers every step of the way.”