As Managing Director Malcolm Prescott proudly states:
“We’re a people’s business. We just happen to sell property.”
Navigating a complex market
With a century of experience, Webbers understands the complexities of the property market better than most. However, the market is constantly changing, and staying ahead of trends while managing day-to-day operations can be challenging.
To address this, Webbers turned to Reapit's market-leading estate agency software, and staff like Senior Property Advisor William Jury are grateful for it.
“Understanding the property market is the hardest part. So when you have an easy-to-use system like Reapit, it makes mastering the market and figuring out your next actions much easier.”
PropTech’s role in a people-centric business
William relies on his Reapit dashboard daily, customising it to streamline his work day.
“The moment I come in, the first thing I do is log in to Reapit, see my diary, see what I’m doing. And the last thing I do is check everything for the next day on Reapit. So quite honestly, without Reapit, I would be in trouble."
Reapit’s platform allows William to track tasks, view messages and appointments, prompt his team members, and progress sales with greater speed and accuracy than ever before, ensuring clients continue to receive top-notch service and keeping Webbers’ reputation for excellence intact.
Malcolm has witnessed the positive impact of Reapit on his team firsthand. The efficiency gained through the platform not only boosts staff productivity but also contributes to employee satisfaction.
“What makes me happy in the business is to see happy staff. Because happy staff will mean happy customers. And Reapit’s helped us to do that.”
A partnership built to last
As the demands of the market shift, Reapit has proven to be a reliable partner for Webbers. Malcolm appreciates how Reapit evolves alongside his agency, ensuring that Webbers can continue to operate at the cutting edge.
As Webbers celebrates its centenary year, the agency looks back on its achievements with pride and forward to the future with confidence. With Reapit by their side, they are well-equipped to continue putting people first for another 100 years.
