Steve Richmond, UKI General Manager, Reapit
December 7, 2023

Reapit UK&I appoints industry stalwart Steve Richmond as General Manager

Reapit, the leading technology platform supplier, which serves 78,000 estate and letting agents in more than 15,000 branches, has appointed Steve Richmond as General Manager in charge of operations in its home market, the United Kingdom and Ireland.

Richmond is a true industry stalwart, having worked with estate and letting agencies for more than 30 years. He joins from LSL Estate Agents, part of the UK’s second largest chain of estate agents, where he served as Chief Operating Officer since 2015. Prior to joining LSL, Richmond had been Managing Director, Operations, Countrywide Residential Lettings, the UK’s largest, award-winning lettings agency. He joined Countrywide in 1992.

Mark Armstrong, CEO of Reapit, commented: “Steve has unmatched experience and knowledge of operations in both the estate agency and lettings sectors. As such, he is ideally placed to lead Reapit through the next phase of its growth, having proven his ability to deliver customer-focused technology transformation solutions to improve revenue and profit margins and sustain a competitive edge while in his previous roles. We are thrilled and delighted to have him on board.”

“Steve has unmatched experience and knowledge of operations in both the estate agency and lettings sectors. As such, he is ideally placed to lead Reapit through the next phase of its growth.”

Steve Richmond said: “Having evaluated all of the PropTech technology platforms while in my previous roles, I came to the conclusion that Reapit is the leading solution on the market. I now see huge opportunities to expand Reapit’s business in estate agency and lettings across the UK and Ireland.”

“I had a fantastic time working at LSL, where I built up some close professional friendships, and am now ready for a new challenge, working with the wider estate agency community, and acting as the industry’s strongest supporter and advocate within Reapit UK & Ireland”, Richmond added.

“Having evaluated all of the PropTech technology platforms while in my previous roles, I came to the conclusion that Reapit is the leading solution on the market.”

“I’m looking forward to meeting the entire team at Reapit and also with the team at PayProp,” Richmond said. “This really is an exciting time to be working in technology serving the property sector in the UK and Ireland. There is such great potential to improve efficiency and customer service.”