If you’re an estate or letting agent, you know that managing property viewings is more than just showing up and opening doors. There’s a whole lot of admin that goes behind the scenes – juggling appointments, keeping track of client feedback, and making sure every follow-up gets done on time.
Wouldn’t it be great if you could handle all of that while you’re out and about, instead of piling it up for later? Well, you can.
Let’s talk about how to take the stress out of viewing management so you can focus on what you do best – connecting clients with their perfect property.
The Pain Points of Managing Viewings on the Go
If you’ve ever found yourself scrambling to keep up with admin while hosting viewings, you’re not alone. Here’s some common struggles agents face:
- Spending time before heading out manually noting down appointments, property details, and client info.
- Dealing with last-minute schedule changes without quick access to your colleagues’ availability.
- Taking feedback from clients during viewings, only to spend extra time later in putting it into the CRM.
- Coming back to the office with a mountain of admin, leading to late finishes and lost productivity.
Sound familiar? The good news is, you don’t have to keep working this way.
Take Control of Your Schedule with Mobile Access
One of the biggest time-wasters for estate agents is trying to manage their diary while on the move.
If you don’t have a clear view of your schedule – or your team’s availability – rescheduling or booking follow-ups can turn into a frustrating back-and-forth.
With mobile-friendly CRM tools, you can:
- Check your full diary – see upcoming appointments, follow-ups, and key tasks at a glance.
- View your colleagues’ schedules – quickly coordinate changes and avoid unnecessary calls or emails.
- Make updates in real time – reschedule appointments and notify clients instantly, without waiting until you’re back at your desk.
Having this level of access means you’re always in control of your day, with no need to waste time manually keeping track of everything.
Manage Viewings in the Moment – No More Backlog
Gone are the days of jotting down notes during a viewing and hoping you remember to input them later. With mobile-friendly CRM access, you can:
- Create and update appointments instantly – making scheduling smoother and reducing mistakes.
- Record client feedback on the spot – so you don’t lose important insights.
- Follow up with clients straight away – without letting valuable opportunities slip through the cracks.
By handling everything in real time, you’re cutting down on the end-of-day admin rush and staying on top of your workload effortlessly.
All Your Property and Client Details – Right When You Need Them
Walking into a viewing without the right property or client details can make it hard to nail a pitch. But with the right mobile tools, you can:
- Pull up full property and applicant records in seconds.
- See past interactions and preferences to personalise your approach.
- Check where property keys are stored to avoid delays.
- Use your native map app to quickly find the location.
With all the details at your fingertips, you can walk into any viewing prepared and confident.
Simplify Client Communication with One-Tap Messaging
Keeping up with client communication is one of the trickiest parts of the job.
Drafting messaging, searching for client details, and making sure no one gets forgotten can be a nightmare.
With built-in messaging tools, you can:
- Send appointment confirmations and reminders with one tap.
- Draft messages for SMS, WhatsApp, or email directly on the platform.
- Automatically log communications so you never lose track of conversations.
This means no more last-minute scrambling to send follow-ups or missing out on key touchpoints.
Sync Everything – No More Double Data Entry
After a full day of back-to-back viewings, the last thing you want is to spend hours catching up on admin. With seamless mobile-to-desktop syncing, everything you update on the go automatically appears in your CRM.
That means:
- No more typing up handwritten notes at the end of the day.
- No risk of losing important client details.
- More time to focus on what matters – closing deals.
Managing property viewings doesn’t have to mean endless admin. Reapit Go is our mobile-friendly CRM platform designed for estate agents on the move, giving you instant access to your appointments, property records, and client details – all in one place.
Whether you’re scheduling viewings, capturing feedback, or keeping in touch with clients, Reapit Go ensures everything syncs seamlessly with your office CRM, so you can focus on selling, not admin.
Want to see how you can transform the way you manage viewings? Join us at Fusion ’25 to see firsthand how Reapit Go works.
