Managing rent collection and payments is often a balancing act for property managers – juggling tenant payments, reconciling accounts, and ensuring maintenance contractors are paid on time, all while minimising errors.
The integration of CRM and payment systems offers a simple solution, combining the organisational capabilities of Reapit’s CRM with the automation power of PayProp’s payment platform. The result? A simplified, error-free process that saves time, reduces admin and enhances the tenant and landlord experience.
Let’s explore how this integration transforms rent collection and property management.
The problems property managers face
Handling rental payments and tenancy data manually is fraught with challenges, including:
- Time-consuming admin tasks: Re-entering tenancy data, managing renewals and processing payments can take hours.
- Risk of human errors: Manual data entry increases the likelihood of mistakes, from incorrect payments to mismatched invoices.
- Disjointed systems: Managing tenant records in one system and payments in another creates inefficiencies and communication gaps.
- Lack of transparency: Tenants and landlords often struggle with limited visibility into payment statuses and account updates.
These challenges don’t just waste time – they also impact your ability to build trust and deliver an exceptional client experience.
Why combine a CRM with a payment system?
The integration of Reapit’s CRM with PayProp solves these challenges by creating a unified system for tenancy and payment management. Here’s how it works:
- Eliminate double entry: Tenant and tenancy data are synced across the two platforms, so you don’t need to re-enter information when onboarding a tenant.
- Automated payment workflows: Payments are automated, ensuring rent is collected and reconciled with minimal manual intervention.
- Simplified contractor payments: Maintenance invoices and work orders can be actioned in a few clicks, speeding up the process.
- Smooth tenant renewals: Rent amount changes made in the CRM – like renewals – are automatically reflected in the payment system.
This integration is designed to address inefficiencies at their core, ensuring you can focus on managing properties and relationships – not paperwork.
The benefits of integration
The combination of a CRM and a payment system doesn’t just simplify processes, it transforms the way agencies operate.
- Save time and reduce errors: Automating repetitive tasks means fewer mistakes and faster workflows.
- Improve transparency: With real-time syncing payments, tenants and landlords gain clearer visibility into payments and account statuses invoices, and any potential arrears – keeping your clients fully informed.
- Enhance client relationships: Free from admin-heavy tasks, agents can focus on delivering better service and building trust.
- Increase operational efficiency: A single source of truth for tenancy and payment data makes it easier to manage your portfolio.
At Elevate ’24, we unveiled the groundbreaking integration of Reapit and PayProp, marking the beginning of anew era for property management automation.
This integration allows agents to:
- Create tenancies and manage renewals across platforms effortlessly.
- Automate payment workflows without re-entering data.
- And will soon allow agents to action contractor payments quickly and efficiently.
It’s the first step in an ongoing collaboration, bringing together the best of CRM and payment solutions to redefine what’s possible for agencies.
Ready to see it in action? Watch our Elevate ’24 on-demand here to discover how seamless data syncing, automated payments and simplified workflows can transform your agency’s operations, save time and improve transparency.
